The Company collects the minimum amount of personal information necessary for the provision of the Service by varying the purpose of collection, items, and period of retention and use of personal information according to the Service provided as below.
• Membership Registration and Customer Management
– Purpose of collection: Membership registration by a customer himself/herself, mobile phone number authentication, customer management
– Required collection items: Mobile phone number, location data (GEO IP), terminal data (model name, OS version, unique device identification number, mobile operator information)
– Optional collection items: Nickname, gender, date of birth, profile picture
– Use and retention period: Until the membership is withdrawn
• Service Use
– Purpose of collection: For the purpose of using the Service such as profile management, social calls, and matching, use of search algorithm functions, and use as profile images
– Required collection items: Call details (voice), automatically collected data
– Use and retention period: Until the membership is withdrawn
• Service Quality Improvement
– Purpose of collection: Data analysis and statistics to improve service quality
– Required collection items: Device ID, call history, other service use history
※ Personally identifiable information is not included in the analysis items.
– Use and retention period: Until the purpose of data analysis is achieved
– Purpose of collection: Monitoring and preventing reregistration of wrongful users
– Required collection items: Nickname, unique identification ID, call history, other service use details, purchase history, call details
– Use and retention period: Person information of users whose accounts are permanently suspended are retained permanently under the Service Use Policy
• Customer Inquiry
– Purpose of collection: Service inquiry and response
– Required collection items: Unique identification ID, inquiry content
– Use and retention period: Until the membership is withdrawn
• Event Participation (optional)
– Purpose of collection: Identifying event participants and gift delivery
– Required collection items: Unique identification ID, mobile phone number
– Use and retention period: Until the membership is withdrawn or for a separate retention and use period agreed by the customer
※ The event participation details included in the service promotional materials are not automatically deleted upon membership withdrawal.
• Consent to Receive Advertisement Information (optional)
– Purpose of collection: Consent to receive information such as service benefits and event information using texts, emails, and pushes
– Required collection items: Nickname, KakaoTalk ID, mobile phone number
– Use and retention period: Until the membership or consent is withdrawn
• Processing of Personal Information
– The Company does not offer the Service to underaged persons younger than 14 years of age and does not collect relevant personal information.
– Please refer to the Operation Policy for personal information that the Company processes for call matching.
– The Company collects personal information in the following methods and obtains prior consent before collection.
① A method in which the User directly inputs personal information in the process of using the Service.
② A method in which access records and usage records, etc. are automatically created and collected in the process of using the Service.